Knox Box Program

The Palatine Fire Department has the ability to use "Knox Box" to gain rapid non-destructive access to your residence or business. Only the Fire Department is able to gain access to the Knox Box. If your building is a commercial occupancy that has a fire alarm or sprinkler system, you are required to have a Knox Box in accordance with the Village of Palatine Code of Ordinances. These boxes are secure, and are listed by Underwriters Laboratory. Both Commercial Knox Boxes and Residential Knox Boxes can be ordered directly from Knox.

Keys to vital areas of your business or home are required to be placed within the Knox Box. Vital Areas include the main entry door, an interior master key, roof hatches, and fire sprinkler rooms. The Fire Prevention Division understands that the cost of a key is often far less than the cost of repairing a damaged door or frame. If your Knox Box is capable of holding additional keys, they can be placed in the box as well.

Should you change the locks to your business or home, contact Fire Prevention at your earliest convenience to make arrangements for an inspector to change the key(s) inside your Knox Box. If you have questions about a Knox Box or want to learn more about the box please contact the Fire Prevention Division Office at 847-359-9029.
  1. Residential Knox Box
  2. Commercial Knox Box

Residential Knox Home Box

The Fire Prevention Division offers residents the ability to purchase a Knox Home Box for installation on their residence. Residents are able to order the box directly from The Knox Company in a variety of options and colors. Once ordered, the box will ship directly to Village Hall, and the Fire Prevention office will contact you to make arrangements for delivery.

Residential Loaner Knox Box Program

The Palatine Fire Department and Palatine Firefighters Union Local 4588 have a limited number of Temporary Residential Knox Boxes available for loan, up to one year. To be eligible you should be on a limited fixed income and have a medical or physical condition which limits your ability to get to and open the door. If you think you are eligible contact the Fire Prevention Division office at 847-359-9029.

Multi-Family Residential Knox Box

Some multi-family buildings have purchased a Knox Multi-Family box as an added benefit for their residents. This is a large box, capable of holding 100 keys and are frequently located in the lobby of building. In the event of an emergency, the Fire Department can access the key to your unit from this box is provided. This allows the fire department to investigate and mitigate emergency situations without damaging the door or frame. Please contact the Fire Prevention Division office at 847-359-9029 learn more about these boxes. The following buildings are equipped with a Multi-Family Knox Box: 

  • Preserves of Palatine (435 W Wood St)
  • Preserves of Palatine (455 W Wood St)
  • Baybrook Condos (35 S Baybrook Dr)
  • Willow Creek Condos #6 (263 S Clubhouse Dr)
  • Willow Creek Condos #1 (245 S Park Ln)

  • Groves of Palatine (390 W Mahogany Ct)
  • Groves of Palatine (410 W Mahogany Ct)
  • Groves of Palatine (440 W Mahogany Ct)
  • Groves of Palatine (470 W Mahogany Ct)