The Village of Palatine has implemented a new on-line customer self-service portal. Through the Citizen Self Service (CSS) portal, residents, contractors, and business owners will be able to search for an address or parcel, apply for permits and licenses, request an inspection, and more. The CSS portal will also provide residents, contractors, and business owners the ability to start and save permit or plan applications for submittal at a later date and receive updates on submittals and requests in real time.
The CSS portal will bring our residents and businesses into the community development process by providing online access to information. On-line tools help to ensure effective communication while eliminating the need for a phone call or office visit.
Registering in the CSS System: To utilize the Village’s new CSS system, you must first register in the system. To start this process please click on the following link: Citizen Self Service Portal
Step-by-Step CSS Registration Guide: The Village has created a Step-by-Step Guide to help walk you through the registration process. To view the guide please click on the following link: EnerGov Registration and Log-In Guide
Step by Step CSS Application Guide: The Village has created a Step- by- Step Guide to assist you in applying for a permit, plan or license. To view the guide please click the following link: EnerGov Application Guide
All contractor registrations applications must be submitted on-line through the Citizen Self Service (CSS) portal. Paper or email applications will no longer be accepted.
All contractor registrations expire on December 31st each calendar year regardless of bond end date.
The Village of Palatine accepts electrical licenses from the following communities:
1.City of Elgin
2. Village of Libertyville
3. Village of Orland Park
4. Village of Schaumburg
5. City of Ottawa
6. City of Woodstock
7. City of Chicago
Plumbing License Law
Per (225 ILCS 320/37) (from Ch. 111, par. 1135) of The Illinois Plumbing License Law
"A letter of intent shall be included with all plumbing permit applications. The letter shall be written on the licensed plumber of record’s business stationery and shall include the license holder’s signature and, if the license holder is incorporated, the license holder’s corporate seal. If the license holder is not incorporated, the letter must be notarized."
Renovation, Repair & Painting
In April 2010, U.S. Environmental Protection Agency’s (USEPA) new rule, the Renovation, Repair and Painting (RRP) rule, requires contractors performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities, and schools built before 1978 to be certified by the USEPA and to follow specific work practices to prevent lead contamination.