The Village of Palatine has implemented a new on-line customer self-service portal. Through the Citizen Self Service (CSS) portal, residents, contractors, and business owners will be able to search for an address or parcel, apply for permits and licenses, request an inspection, and more. The CSS portal will also provide residents, contractors, and business owners the ability to start and save permit or plan applications for submittal at a later date and receive updates on submittals and requests in real time.
The CSS portal will bring our residents and businesses into the community development process by providing online access to information. On-line tools help to ensure effective communication while eliminating the need for a phone call or office visit.
Registering in the CSS System: To utilize the Village’s new CSS system, you must first register in the system. To start this process please click on the following link: Citizen Self Service Portal
Step-by-Step CSS Registration Guide: The Village has created a Step-by-Step Guide to help walk you through the registration process. To view the guide please click on the following link: EnerGov Registration and Log-In Guide
Step by Step CSS Application Guide: The Village has created a Step- by- Step Guide to assist you in applying for a permit, plan or license. To view the guide please click the following link: EnerGov Application Guide
All permanent signs require building permits including "face changes." All signs are regulated by the Planning and Zoning Department.
Please consult the fee schedule for permit fees.
Sign Permit Submittal Requirements
The Village requires the use of CSS Online Permitting Portal for efficiency.
Sign permit submittal requirements include:
- 1 Copy of a plat of survey or site plan
- 1 copy of drawings/plans for sign in color
- Pylon/Monument signs require 1 sets of design and foundation details sealed by an Illinois licensed structural engineer.
- Electrical work to be shown on plans
- All contractors must be licensed and bonded
Apply online at CSS.
We will review your project as efficiently as possible. We appreciate your understanding.
Questions regarding sign approval or regulations should be directed to the Planning and Zoning Department at 847-359-9042.