Refuse & Recycling

COVID-19 Related Information Regarding Groot Refuse & Recycling Collections:

SPRING CLEAN UP POSTPONED: In order to protect the health and well being of refuse and recycling workers, spring cleanup, originally scheduled for May 1 - May 6, 2020 has been postponed until further notice.

BULK ITEMS: During the weeks of May 11, May 18 & May 25, residents may dispose of ONE BULK ITEM for curbside pick-up. This includes construction debris, mattresses, cardboard boxes and furniture. Residents are limited to only one item each week.

REFUSE: All refuse must be placed in your Groot refuse cart, or placed in tied bags, before setting them at the curb for collection (each bag not to exceed 50 lbs.).

WHITE GOODS/APPLIANCES & ELECTRONICS: The collection of white goods/appliances and electronics has been suspended.

RECYCLING: In an effort to protect their employees and to continue to provide curbside recycling, Groot is requesting those households that have the virus, to bag their recycling and throw it in with their garbage. Groot hopes this will help prevent their employees, who physically sort the materials, from getting the virus. This request does NOT apply to those households that are COVID-19 free.

TIPS TO MANAGE GARBAGE & RECYCLING:  If a resident is moving and needs assistance with having large items picked up, call a junk hauling service - resources at

As temperatures rise, residents are cleaning out closets, basements, and garages to prepare for spring and summer. Be mindful as you sort through the items no longer wanted or needed because many of the organizations that accept donations, like Goodwill or your local thrift store, may be closed at this time.


Effective January 1, 2020, Groot will be providing the following services to single-family and townhome residents that are billed for waste collection by the Village of Palatine:

White Goods: White goods collection by Groot will be subject to a $20 charge payable in advance to Groot. White goods are collected each Wednesday. White goods include refrigerators, ranges, water heaters, freezers, air conditioners, humidifiers, washing machines, dryers, dishwashers, ovens, furnaces, dehumidifiers, water softeners, trash compactors, microwaves ovens and other similar large domestic appliances.

Electronic Waste: Electronic waste collection by Groot will be subject to a $20 charge payable in advance to Groot. This includes the collection of up to 5 items, including televisions (under 50 pounds). Televisions in excess of 50 pounds will require an additional charge of $50 per unit. Residents must contact Groot at least one 1 business day in advance of their regular service day to schedule collection. Electronic waste includes televisions, computers, keyboards, facsimile machines, recorders, digital music players, digital video disc players, video game consoles, small scale servers, scanners, electronic mice, digital convertors, cable receivers, satellite receivers, and digital video disc recorders. For additional resources and locations regarding electronic waste recycling, please visit and search electronics recycling.

Refuse Carts: All refuse must be placed in refuse carts provided by Groot for weekly collection. Any requests to exchange the refuse cart size for a 65 or 35-gallon cart are subject to a $30 delivery fee payable in advance to Groot. Any additional refuse that does not fit in your cart may be bagged and placed next to, or on top of, your refuse cart. Please place refuse and recycling in the correct carts and do not place any carts in the street. Please note, refuse carts have black lids and recycling carts have either green or yellow lids.

Please contact Groot directly at (800) 244-1977 to pursue any of the services or options outlined above. For other questions or additional information, please contact the Village of Palatine’s Environmental Health Division at (847) 359-9042.

Licensed Commercial Scavengers

The Village of Palatine requires that all persons, firms or corporations providing solid waste, recycling or scavenger services obtain a license to operate. The following is a list of companies that are currently licensed to operate and provide services for commercial, industrial and institutional properties in the Village of Palatine. 

For further information, please contact the Environmental Health Division at (847) 359-9042.