Can I pay over the phone or online?
The Village of Palatine does not accept payment by phone or online. If paying by check, please remit to:
Neighborhood Services
200 E Wood Street
Palatine, IL 60067

If paying by cash or credit card, you may do so in person at the Village Hall. After hours payments can be dropped off at the front entrance of Village Hall or in the drive-up drop box located adjacent to the Village Hall building near the Park District tennis courts.

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1. Can I pay over the phone or online?
2. I'm thinking about renting out my home/condo/townhome. When should I apply for the license?
3. Can I fax or email my application?
4. I did not know about the rental licensing ordinance and already have a tenant living in my unit. Am I in trouble?
5. How long will my rental license be valid?
6. Can I schedule a rental inspection for the weekend?
7. I am the owner of the property but I cannot be present for the inspection. Can I send someone else in my place?
8. I am the rental owner and cannot be present for the inspection or Crime Free Multi-Housing seminar, can I send someone else in my place?
9. I have completed the inspection and Crime Free Multi-Housing requirements, why have I not received my license?