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All large appliances are collected as white goods by Groot on Wednesdays and subject to a $20.00 charge payable directly to Groot. Residents must contact Groot at least 24 hours in advance at (800) 244-1977 to schedule a collection and make payment. White goods include:- Air-conditioners- Boilers- Dishwashers- Dryers- Freezers- Furnaces- Humidifiers- Ranges/ovens- Refrigerators- Washers- Water heaters
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Pharmaceuticals must be in the original container with labels to identify contents. Personal information such as name, address or phone on the prescription label can be blackened out.
Acceptable Items:Unused and expired prescription medicationsPrescription cough syrupPrescription eye and ear dropsUnused and expired over-the-counter medicationsUnacceptable Items: Controlled substances and non-prescription liquids.Controlled substances can be crushed and mixed with an undesirable substance like coffee grounds or kitty litter, and then thrown away in the garbage.
For additional program information visit the SWANCC Pharmaceutical/Sharps Disposal website.
Bring residentially-generated light bulbs that contain mercury, such as compact fluorescent light (CFL) bulbs that come in many shapes and sizes. Bring up to 4' in length fluorescent light tubes that are sealed in a plastic bag. Do not bring any incandescent bulbs, as they contain no mercury and can be disposed of in the garbage. Broken light bulbs will not be accepted. For additional program information go to the Fluorescent Bulb Recycling page of the SWANCC website. A limit of 12 lights will be accepted from a resident per visit.
The Palatine Fire Department offers CPR and First Aid classes to groups only. We do not have a standing monthly class. CPR class cost varies depending on the size of the group. Please see the attached PDF for rates.
All ambulance billing in handled by Andres Medical Billing. Call them at 800-244-2345 to obtain a copy of your bill, or if you have any questions regarding your bill.
Call the Fire Department at 847-202-6340 with the information you would like included (ie. garage door code, lock box location etc.) We will enter it into our secure system so there is no delay in gaining entry into your home.
The Village of Palatine Fire Prevention Division enforces the following codes, this is not an exhaustive list and if you should have specific questions with regards to the code the Fire Prevention Division is more than happy to assist you by phone at 847-359-9029:
Inspection, testing, and maintenance on your fire and life safety systems is critical to maintaining system operability and reliability. Records of system inspections, tests, and maintenance are required to be maintained on the premises and provided to the fire code official. All compliant and non-compliant fire and life safety system test reports are required to be sent to the Fire Prevention Division electronically by your service provider via The Compliance Engine's online system at www.thecomplianceengine.com. If you have questions regarding this requirement please contact the Fire Prevention Division at 847-359-9029. If you encounter technical issues with the The Compliance Engine contact Brycer support at 855-279-2371.
The Fire Prevention Division conducts periodic inspections in all buildings and business types (except single-family and two-family homes) within the Village of Palatine. The purpose of these inspections is to ensure a reasonable level of life safety and protection of property from the hazards of fire, explosion, or dangerous conditions in new and existing buildings, structures, and premises, and to provide safety to fire fighters and emergency responders during emergency operations. All violations must be corrected within thirty (30) days of the initial inspection. Those conditions determined to be imminent life safety hazards must be corrected immediately. Fees related to the Annual Fire and Life Safety Inspections shall be included in the Village’s Fee Schedule. Fees are only assessed when it is necessary for an inspector to conduct a 3rd or 4th re-inspection. If violations remain outstanding beyond the 4th inspection, the matter will then enter the citation process.
Ionization smoke detectors contain small amounts of radioactive materials. Never disassemble a smoke detector. Intact detectors pose little threat, but can be a health hazard if broken open. By federal regulation, all smoke detectors contain the mail-back address to send used units with radioactive chips. The address of the supplier may be listed in the product warranty or user's manual. The U.S. Nuclear Regulatory Commission suggests checking the label on the detector for disposal options, but residents may safely discard individual units in their regular garbage.
For First Alert or BRK: call First Alert at 800-323-9005.For Other Brands: Curie Environmental in New Mexico will take any smoke detector back for a fee. For specific instructions on how to send the detector, see curieservices.com.Lighting Resources, LLC(866) 375-7340Greenwood, INlightingresourcesinc.comRecycling kits are available for smoke detectors, batteries, electronic waste and mercury devices.Updated 10-12-17
Typically most commercial properties are required to provide one space per 300 square feet (sf) of gross floor area. Parking requirements depends on the type of business. Detailed breakdowns of parking requirements are located in the Zoning Ordinance, Section 7.03 (b)(1).
Please review the Fee Schedule in the Code of Ordinanances for a list of applicable fees or contact the Planning and Zoning Department at 847-359-9047.
Please contact the Planner assigned to your zoning request. If not known, please contact the Planning and Zoning Department at 847-359-9047 and you call will be forwarded to the correct planner.
There are several ways to find out about the outcome of any Plan Commission or Zoning Board of Appeals:
- Contact the Planning and Zoning Department at 847-359-9047.
- The minutes of the meeting are typically posted on the Village’s website about one to two weeks after the meeting.
- Watch Channel 6, if you have cable service within the Village of Palatine.
If any of the requests do not conform to the Zoning Ordinance, a special use or variation may be required.
There are various means in which you can file a complaint with the Village. If it is a zoning complaint, please contact the Planning and Zoning Department directly at 847-359-9047. If you are unsure of the correct department in which to file the complaint, please contact Community Services at 847-359-9042.
You can directly contact the planner who has been assigned to that zoning request or if you don’t know that assigned planner, please contact the Planning and Zoning Department at 847-359-9047 and your call will be directed accordingly.
Seminar dates vary throughout the month. Generally a seminar is hosted once a month, usually on a Saturday. The dates are not provided on-line as each applicant only has a select number of seminars offered to them.
Residents who wish to be included in the 50/50 Sidewalk Replacement Program should fill out the application or call the Department of Public Works for an application. Annual funding for the program is limited and is on a first-come first-served basis. After the application is received, the sidewalk is inspected by Village staff to determine if it meets the criteria for participation. If funds are available and the sidewalk is eligible to be replaced, a bill will be sent to the homeowner.
Sidewalk that is crumbling, is causing a drainage problem, has cracking exceeding 1/2 inches horizontally, or has a vertical displacement of greater than 7/8 inches, qualifies for the program. In addition, it is sometimes necessary to replace additional sidewalk squares in order to correct the problem. These squares would also be eligible for funding.
Replacement of private driveways is wholly the responsibility of the property owner. The contractors who bid on the Village's 50/50 Sidewalk Program usually perform smaller private projects as well as municipal projects and their phone number is made available upon request of the residents. The cost for this work must be negotiated like any other private contractual work. In addition, as with any other private work, permits are required by the Village and obtained in the Community Development Department at the Village Hall.
The Village always recommends that a homeowner receive at least three estimates for work prior to signing any contract for construction projects. The Village will assume no responsibility for coordinating, inspecting, or warranting private work which is performed by the contractor other than that provided through the permit process.
Because of the liability associated with unsafe sidewalk conditions, the Village will grind or place an asphalt patch over any hazardous sidewalk condition of which they are made aware. The homeowner can then replace the sidewalk when financially able.
The Department of Public Works can answer any questions about the program. If you would like an application, you can download a printable form or call us at (847) 705-5200.