Information on Snow Plowing in the Village
The Village of Palatine Public Works Department is responsible for 167 center lane miles of snow and ice control within the Village. The 167 miles are divided into 11 sections with two trucks that are typically assigned to each section or route in a plowing event. Public Works is also responsible for plowing the commuter parking lots, Fire Stations, Police Headquarters and Village Hall parking lots.
Depending on the type of snow and amount of snowfall, it can take approximately seven hours to clear a typical route which is 15 miles. Major streets are plowed first such as Northwest Highway, Palatine and Hicks Roads, followed by secondary and residential streets, including cul-de-sacs. The Village is not responsible for the plowing of State and County Roads such as Quentin, Roselle, Rand, Dundee, Algonquin, Euclid, Route 53 and Hicks Road (north of Dundee Road and south of Northwest Highway).
Damaged Mail Boxes/Parkways
If a curbside mailbox or parkway is damaged by a Village snowplow, call the Public Works Department at 847-705-5200. The Village will either repair the box and/or parkway, or bring out a temporary mailbox so residents can receive mail delivery. Keep in mind, the Village is not responsible for mailboxes damaged during snow plowing if the boxes do not meet code. For frequently asked questions, visit our website.