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Ticketing Payment Portal Down

Home Posted on February 11, 2026

PUBLIC NOTICE

The Village’s police ticket payment processor, BridgePay, has been unavailable since Monday, February 9, and remains out of service at this time. As a result, online ticket payments are temporarily unavailable. However, there are still other options to pay.

Residents wishing to make a payment may do so in person at Village Hall, 200 E. Wood Street, Monday through Friday from 8:00 a.m. to 4:00 p.m. Payments may be made by cash or check. Payments by check may also be mailed to Village Hall. Please do not mail cash.

A 24-hour dropbox is available in front of Village Hall for after-hours payments. When submitting payment, please include your name and ticket number, and place check in a sealed envelope. Please do not leave cash in the dropbox.

The Village will provide an update once BridgePay is restored and online payments are available.

We apologize for the inconvenience and appreciate your patience.

For questions, please contact the Police Department 847-359-9000.


  1. Palatine Illinois Homepage

Contact Us

  1. 200 E. Wood Street

  2. Palatine, IL 60067

  3. Phone: 847-358-7500

  4. More contact info >

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